HomeVoIP Telephone ServiceMore About VoIP Telephone Systems

More About VoIP Telephone Systems

Depending on the size of your business, your VoIP phone system will likely fit into one of two categories.  These are:

  • Cloud Hosted VoIP Phones
  • Locally Hosted VoIP Phones

When a company has less than 10 phone users in their office or remote locations, then Cloud Hosted VoIP phones are a very realistic and inexpensive option.  In this case, the VoIP server for your phone system is located in our data center and your phones simply connect over an internet connection.  In fact, these phones can be at your office, your home, your employees home/office wherever there is an internet connection.  And since your business phone is usually near a computer, that is almost always the case.  Cloud based VoIP phone service is an amazingly flexible and efficient way to handle business phone service.

With larger systems, it may be necessary to install a small VoIP phone server in your office.  In this case, your internal phones connect to this server and not across the internet.  This allows for internal extensions to call each other without burdening the internet connection.  So this option is good when there is a considerable amount of internal extension-to-extension traffic in addition to traditional in and outbound calls.

Typical VoIP phones are manufactured by companies such as Cisco.  SkyNet I.T. will lease Cisco phones for your use with our VoIP phone service.  There are other VoIP phone manufacturers, but SkyNet recommends the Cisco phone products.

With your VoIP phone system there are many, many features that are available that are included at no extra charge with your system.  These include the typical features such as:

  • Caller ID
  • Call Forwarding
  • Remote Access Forwarding
  • Call Transfer
  • Call Waiting
  • Call Waiting ID
  • Selective Call Waiting
  • Custom Ringing
  • Hunting
  • Last Call Return
  • 3-Way Calling
  • Business Voicemail Service
  • and many, many more

With the SkyNet VoIP service, you also get automated call management which provides caller menus and voice greetings that are unique to business hours.  You may establish a calling tree to forward calls to other users phone numbers automatically.  With the addition of “Voice Integrated Exchange,” SkyNet can send voice mail directly to your smart phone e-mail account.  The digital phone systems provided by SkyNet I.T. are very powerful and very flexible.  Unlike some of the big guys, we will setup your phone system to work for you and give you the support you need to benefit from the tremendous capability this system offers.  After all, wouldn’t you rather be doing your own work and not worrying about your phone system?

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